FAQs

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Carpet Cleaning Service FAQ

If you have any questions about the carpet cleaning services we provide, you will likely get your answer here. This page contains some of the most frequently asked questions we receive, and their answers. This should provide you with information you are interested in prior to scheduling an appointment. Of course, if you don’t see your question listed on this page, we will still be more than happy to answer. To get answers to questions you don’t see here, please give us a call at 718-925-2387.

Where are Your Services Available?

Our carpet and rug cleaning services are available throughout New York. We can clean carpets in both residential homes and commercial facilities. Whether you have a small job, or something much larger, we can handle it all.

What Time Can You Clean My Carpets?

In most cases we will come out during normal business hours to clean your carpets. We understand, however, that this is not always convenient, especially for businesses. If you need your carpets cleaned outside of normal business hours, just let us know. We will make sure to book your appointment in the evening, overnight, on weekends, or anytime that works for you.

Are Your Cleaning Products Environmentally Friendly?

When we select carpet and rug cleaning products we always make sure that they are both environmentally friendly and very effective. After each job, we also take great care to dispose of the waste water in a way that won’t cause any harm to the local environment.

Can You Clean My Area Rugs?

Absolutely. We can clean any type of area rug that you may have. There are many different types and styles, and we will make sure to customize our approach based on exactly what you have. We can deep clean antique area rugs, modern area rugs, Persian area rugs, oriental area rugs, and any others that you may have. If you know the exact type it is when you schedule the appointment, let us know. If not, that is fine too. We will just inspect the rug before starting to make sure we do the job properly.

Can You Repair/Restore My Area Rugs?

Yes. If your area rugs have been damaged or neglected, we will help to make them look like new again. We can fix frayed edges, stains, holes in the rug, burn marks, faded areas, or any number of other things. Even if your area rug has mold or mildew damage, we will get it restored and cleaned so that it can be enjoyed for years to come.

How Do I Book An Appointment?  

The easiest way to book an appointment is to give us a call and speak with one of our customer service professionals. We will discuss your specific needs and find a date and time that will work for you. To get this process started, please give us a call at 718-925-2387. Thank you for taking the time to learn more about the carpet cleaning services we provide; we hope to hear from you soon.